5/17/2010 – what is your phone number?
Response From Homebrew Heaven: We can be reached at (425) 355-8865Our toll free order number is (800) 850-2739
1/26/2008 – I live about an hour (if traffic is good) from the address on your website. Do you have an actual store or is everything here based solely online?
Response From Homebrew Heaven: Yes, we have an actual brick-and-mortar store in Everett, WA. People actually walk in and buy stuff!Our address is:Homebrew Heaven9121 Evergreen WayEverett, WA 98204Heck, you can actually call us on the phone, too! It's 425-355-8865. A person will actually answer as long as it's business hours!
3/15/2005 – I would like to filter hops, fruit etc. while I siphon into my fermenter. Would any of your screens work well when attached to a siphon hose? Do you have any other suggestions outside of a tapped kettle connected to a bazooka screen?
Response From Homebrew Heaven: The real problem will be getting the stuff thru your siphon hose. If you are willing to pour the wort:In our Brewing Accessories category we have a variety of straining bags that might well serve this purpose.There are also funnels with straining screens that can be used.
5/13/2004 – You commented that you actually use tap water. Do you do anything, e.g., pre-boiling, to get rid of the chlorine, or doesn't it make that much difference?
Response From Homebrew Heaven: No, I do none of those. Our water in Washington is generally pretty good, and I have found it unnecessary. For beer, the boiling drives off any cholorine, and for wine, it dissipates quickly anyway. At least that's my theory.As a test, I used some local spring water that is highly regarded, and filtered another batch. Maybe I am not that sophisticated of a brewer, but I couldn't tell the difference between those and tap water.If you have a lot of minerals, or if your water just doesn't TASTE good, I would probably filter it. If your chlorine levels are way too high, I would found out why...and correct it.
1/21/2004 – Is it a good idea to use bottled spring water opposed to a filter?
Response From Homebrew Heaven: Maybe my tastes aren't that sophisticated, or perhaps our water is better than most, but I just use regular old tap water.For what it's worth, we have a spring nearby that some customers use, and claim it makes a difference. Could be. I DID use a filter a few times, and couldn't tell any difference, actually. I suspect that it depends on the quality of your water in the first place. I know that I took a "Best of Show" medal using a kit with regular tap water from my hose. Just a data point, of course.If your water is hard, or contains lots of minerals etc it is probably worth filtering. If you can get spring water easily, well...it's probably worth trying. If all you have is tap water, and it taste good enough to drink, heck, I would just use that.
12/14/2003 – I need the hydro flow GS 10ALS water filter. Is this the same filter as on your website?
Response From Homebrew Heaven: Yes it is. It has the manufacturer part # of GS-10ALS+
11/18/2003 – One more question. Are other brewers having good results with this filter?
Response From Homebrew Heaven: Yes. It does produce an improved water if you have "problem" water. We are fortunate to have very good water in this area, but a few people I know have well water with high mineral content. They are happy with it.
11/14/2003 – Is this simply an in-line water filter that I could hook up under a kitchen sink?
Response From Homebrew Heaven: It is an in-line filter, yes. Most people, however just run water throught their faucet and then through the filter. It can then be stored away until it's next use. If you were to run all your household water throught the filter, it would need to be replace too often.
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