5/17/2010 – what is your phone number?
Response From Homebrew Heaven: We can be reached at (425) 355-8865Our toll free order number is (800) 850-2739
10/16/2009 – Is Super Kleer effective at reducing astringency? If not, what is best?
Response From Homebrew Heaven: Not really. It removes sediment, and perhaps a little astringency if it is associated with the sediment, but it is not noted for that. AGEING helps a great deal, but that requires patience...It is best to not allow too much astringency into your wine (or beer) in the first place. In other words, look at the cause and correct that (or be . . .
1/26/2008 – I live about an hour (if traffic is good) from the address on your website. Do you have an actual store or is everything here based solely online?
Response From Homebrew Heaven: Yes, we have an actual brick-and-mortar store in Everett, WA. People actually walk in and buy stuff!Our address is:Homebrew Heaven9121 Evergreen WayEverett, WA 98204Heck, you can actually call us on the phone, too! It's 425-355-8865. A person will actually answer as long as it's business hours!
11/5/2006 – I live in Seattle, can I come and pick up the bottles in Everett? Do you have a "brick and mortar" store?
Response From Homebrew Heaven: You sure can. It is literally made of bricks and mortar, in South Everett. Our address is:Homebrew Heaven9121 Evergreen WayEverett, WA 98204425-355-8865Hours are 10-6:30 M-F and 9:30-5 on Saturdaysand 11:00am-3pm on Sundays
8/6/2006 – Do you think that Super-Smoother will work for Mead?I am going to start brewing stronger meads and I'm looking for a way to improve my process. (Maybe I'll give the Wyeast #4347 culture a try).What does this product do? And will it work with a honey wine?
Response From Homebrew Heaven: Yes, it should improve it somewhat. Hard to say, actually. Have not tried Super Smoother with mead.I would not recommend the #4347 yeast with mead. Why not use a quality mead yeast? Links below.
8/5/2004 – I was given some wild cherry wine from a friend who has been making it for a long time but it is almost too strong, alchol-wise to drink. I'm not sure if he did something wrong. Is there anything I would have at home that would work to soften it as its not enough to warrent buying smoother? Also, what can I do when I make wine to avoid this . . .
Response From Homebrew Heaven: Well yes, there is the ultimate alcohol reducer...water. You can easily water the wine down after fermentation to lower the alcohol %. Super Smoother won't do it. Blending with a lower alcohol wine will also do the trick.The alcohol level in a wine is controlled by (basically) 2 things: the amount of sugar used in the recipe and the alcohol . . .
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