5/22/2013 – I purchased several Sanitary Air Filters from you and noticed a "dot" printed on one side of each filter. I assume this to make certain that the filter is oriented correctly. My question is should the dot be place on the side where the air flow is entering the filter or on the side where the air flow is exiting the filter?Thanks!Bob . . .
Response From Homebrew Heaven: The Filters can be used in either direction. Once started in that direction, you should always run it in that same direction. That is the purpose in the "dot", so you can identify which direction to run it.
5/17/2010 – what is your phone number?
Response From Homebrew Heaven: We can be reached at (425) 355-8865Our toll free order number is (800) 850-2739
1/26/2008 – I live about an hour (if traffic is good) from the address on your website. Do you have an actual store or is everything here based solely online?
Response From Homebrew Heaven: Yes, we have an actual brick-and-mortar store in Everett, WA. People actually walk in and buy stuff!Our address is:Homebrew Heaven9121 Evergreen WayEverett, WA 98204Heck, you can actually call us on the phone, too! It's 425-355-8865. A person will actually answer as long as it's business hours!
3/15/2005 – I would like to filter hops, fruit etc. while I siphon into my fermenter. Would any of your screens work well when attached to a siphon hose? Do you have any other suggestions outside of a tapped kettle connected to a bazooka screen?
Response From Homebrew Heaven: The real problem will be getting the stuff thru your siphon hose. If you are willing to pour the wort:In our Brewing Accessories category we have a variety of straining bags that might well serve this purpose.There are also funnels with straining screens that can be used.
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