5/17/2010 – what is your phone number?
Response From Homebrew Heaven: We can be reached at (425) 355-8865Our toll free order number is (800) 850-2739
10/26/2009 – What is the shelf life of whole grain? How about crushed grain?
Response From Homebrew Heaven: It depends on the conditions of your shelf, of course! Cool and dry conditions are best.From a practal standpoint, grains can be stored uncrushed, in unopened bags for a year or maybe even more at room temperature. If it is crushed, perhaps 1/2 of that.All grains should be stored away from moisture, sealed, and especialy protected . . .
1/26/2008 – I live about an hour (if traffic is good) from the address on your website. Do you have an actual store or is everything here based solely online?
Response From Homebrew Heaven: Yes, we have an actual brick-and-mortar store in Everett, WA. People actually walk in and buy stuff!Our address is:Homebrew Heaven9121 Evergreen WayEverett, WA 98204Heck, you can actually call us on the phone, too! It's 425-355-8865. A person will actually answer as long as it's business hours!
8/29/2007 – Where can I find a table that tells me which grains need to be mashed and which grains can just be soaked and rinsed?
Response From Homebrew Heaven: Best "table" I know of is our website categories. We put grains that need to be mashed in our "Brewing Grains" category, and those that only require steeping into our "Specialty Grains" category.
3/14/2007 – How long will cracked grains keep before their quality begins to diminish? For example, if I purchase them from you on Sunday, can I expect them to be perfectly fine to use the following Sunday? (I have some travel to do leading up to a brew day.)
Response From Homebrew Heaven: Much longer than that, provided they are kept dry. Some breweries actually crush their grain weeks, or even months ahead of when they need it.
11/5/2006 – I live in Seattle, can I come and pick up the bottles in Everett? Do you have a "brick and mortar" store?
Response From Homebrew Heaven: You sure can. It is literally made of bricks and mortar, in South Everett. Our address is:Homebrew Heaven9121 Evergreen WayEverett, WA 98204425-355-8865Hours are 10am-6:30pm Monday-Friday and 10am-5pm on Saturdaysand 10am-3pm on Sundays
9/28/2006 – What about shipping bulk grain?
Response From Homebrew Heaven: What about it? How much? To where? The devil is in the details. Grain is heavy, and can be expensive to ship.
9/2/2005 – I am looking for whole grains with hull. Do you have this option available?
Response From Homebrew Heaven: Yes. Each grain has an "option" for uncrushed or crushed grains. It is selectable on our website.
4/21/2005 – where do i go to buy bulk grain for my grain mill?
Response From Homebrew Heaven: No need to go anywhere. We sell grain in bulk (usually 50 or 55 lb bags). Here is a link to our brewing grains.
4/4/2005 – Whats the best place to buy grain by bulk. 50 or 55 lbs sacks.
Response From Homebrew Heaven: Right here. Follow these two links. Once is for specialty grains, and one is for brewing grains, like 2-row etc. 50 and 55 lb sacks are available. Pricing depends on quantity ordered.
2/1/2005 – Where can I buy the hops to brew the beer? I live in Plainview, Texas....would love to brew my own. But, I need the ingredients to brew it. will buy your equipment, so....where can I buy the goodies to brew it?
Response From Homebrew Heaven: Right here! We have a large selection of hops, yeasts, grains and everything you need in the way of ingredients. Here is a link:A good way to get started is to choose one of our ingredient (recipe) kits. They get you started the right way!
12/28/2004 – Am trying to produce a "Chimay Blue" type clone. The recipe I have calls for several items I'm having difficulty finding could you please explain the following and/or provide suggestions for suitable alternatives? for context I've added all items except hops for some context.- Belgian 2-row- Cara-Munich- Belgian Aromatic- Belgian . . .
Response From Homebrew Heaven: We have most everything on your list, but it (sometimes) goes by different names. This is pretty common with grains. For instance, crystal malts are often called caramel malts, and 2-row is often called pale malt. Here is the breakdown you need for this recipe:- Belgian 2-row (We call it Belgian Pale Ale Malt)- Cara-Munich (We have this . . .
12/25/2004 – What do you recommend for storage of bulk grains? Is sealed in a food-grade pail in a cool basement ok?
Response From Homebrew Heaven: Yes, that will work just fine. The main thing is to keep them dry, and away from moisture.
1/2/2004 – How do I order grains in multiples less than a pound? ( i.e. 3/4lb, 12oz etc)
Response From Homebrew Heaven: We've now fixed our website. Click on "Options" and then you can select either pounds OR ounces! Remember, 1 pound = 16 ounces
11/16/2003 – HOW ARE LARGE QUANTITIES (of Grain) (50#) + PACKAGED AND SHIPPED?
Response From Homebrew Heaven: Nornally, grain is sent in the original 50 lb. sacks (tough paper, w/plastic liner inside). For a single 50 lb. bag, we would put the bag into a larger cardboard box and ship it by FedEx Ground or FedEx Home Delivery.If you are talking about larger quantities than that, like 250 lb or more, we would simply put the bags onto a pallet, and . . .
7/17/2003 – How do you package grain for shipment?
Response From Homebrew Heaven: Typically, we heat seal it into clear plastic bags. If needed they are "double bagged" just in case.You can have it crushed, or uncrushed. We can either mix the grains together or package them separately. These are the "options" you see on the right side of the screen.
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