5/17/2010 – what is your phone number?
Response From Homebrew Heaven: We can be reached at (425) 355-8865Our toll free order number is (800) 850-2739
1/4/2009 – If someone is allergic to shell fish, will chitosan be dangerous to them?
Response From Homebrew Heaven: We're not doctors, so we can't say with any authority. I haven't personally heard of any problems with it, but would be cautious. You can certainly make wine without chitosan! There are lots of alternative clarifiers, like gelatin, sparkolloid, bentonite, even egg whites can be used.
1/26/2008 – I live about an hour (if traffic is good) from the address on your website. Do you have an actual store or is everything here based solely online?
Response From Homebrew Heaven: Yes, we have an actual brick-and-mortar store in Everett, WA. People actually walk in and buy stuff!Our address is:Homebrew Heaven9121 Evergreen WayEverett, WA 98204Heck, you can actually call us on the phone, too! It's 425-355-8865. A person will actually answer as long as it's business hours!
1/29/2007 – I just made an all grain beer. Usually I do not care about chill haze, or drink at cellar temp so haze is not a problem. However, this batch I would like to acheive more clarity. I used Safale S-O4 and made a starter, the comments on this yeast are that it is very floculent. When I rack the batch into a secondary and use gelatin does the beer . . .
Response From Homebrew Heaven: The colder you can get it after adding the gelatin, the more effective the clearing will be. If it is REALLY a concern, you could rack your beer again (after secondary fermentation) into another carboy, and add the gelatin at that time. Some people even add the gelatin directly into the keg, and refrigerate. Use 1-2 tsp for a batch this size.No . . .
11/5/2006 – I live in Seattle, can I come and pick up the bottles in Everett? Do you have a "brick and mortar" store?
Response From Homebrew Heaven: You sure can. It is literally made of bricks and mortar, in South Everett. Our address is:Homebrew Heaven9121 Evergreen WayEverett, WA 98204425-355-8865Hours are 10-6:30 M-F and 9:30-5 on Saturdaysand 11:00am-3pm on Sundays
9/19/2006 – I would like to use super clear in my wine but was wondering if chitosan is safe when someone is alergic to seafood(mainly it's the iodine in the seafood)?
Response From Homebrew Heaven: Likely it's fine, butI wouldn't risk it. Try using a combination of bentonite and gelatin instead. Or try sparkalloid.
7/8/2006 – Will the use of Gelatin Finings effect the carbonation of bottle conditioned beer?
Response From Homebrew Heaven: No. Not at all.
6/21/2005 – Dear Heaven,What is the easiest way to remedy chill haze after you wort has allredy fermented? Do you recommend any particular brand of fining agent? Isinglass? Vegtable gelatin? Polyclar? What's the most user friendly / foolproof type? Obviously my question surrounds the fact that one has allready screwed up on the albumin rest and/or the . . .
Response From Homebrew Heaven: Wow...lots of questions!There are lots of ways to get your beer to settle out without leaving a funny taste. I will assume that you have already used irish moss in the boil, but that is one.One product that I have used, and works well, is called Super Kleer KC, which is actually a 2-part liquid additive containing chitosan and keisasol. . . .
2/1/2005 – Where can I buy the hops to brew the beer? I live in Plainview, Texas....would love to brew my own. But, I need the ingredients to brew it. will buy your equipment, so....where can I buy the goodies to brew it?
Response From Homebrew Heaven: Right here! We have a large selection of hops, yeasts, grains and everything you need in the way of ingredients. Here is a link:A good way to get started is to choose one of our ingredient (recipe) kits. They get you started the right way!
5/14/2004 – Thanks for all the great info. But I have a question as well. What is the best way to make my kegged beer very clear? It is not bad but it still seems like the glass is slightly frosty even though it isn't.
Response From Homebrew Heaven: It sounds like chill haze, which is essentially excess proteins and colloidial matter caused by many factors:1) mashing and sparging techniques, and pH of mash2) recipe composition (adjuncts, etc)3) grain milling techniques (not too fine)4) water used, mineral content5) boil techniques (a good rolling boil is best)6) Use of irish . . .
9/8/2003 – When making Metheglin, at what time during the process is Gelatin Finings used for clarification?
Response From Homebrew Heaven: I would wait until the very end. This would be after fermentation is complete, and after any stabilizers, like potassium sorbate or sulfite are used. Allow at least a week (more is better) after adding the finings before bottling your methaglin. Enjoy!
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