5/17/2010 – what is your phone number?
Response From Homebrew Heaven: We can be reached at (425) 355-8865Our toll free order number is (800) 850-2739
1/26/2008 – I live about an hour (if traffic is good) from the address on your website. Do you have an actual store or is everything here based solely online?
Response From Homebrew Heaven: Yes, we have an actual brick-and-mortar store in Everett, WA. People actually walk in and buy stuff!Our address is:Homebrew Heaven9121 Evergreen WayEverett, WA 98204Heck, you can actually call us on the phone, too! It's 425-355-8865. A person will actually answer as long as it's business hours!
1/24/2007 – I use regular no. 9 corks and a floor corker. I let leave my bottles upright for 3 days after bottled, according to directions, then i put them in a wine rack, but i noticed i had a couple of bottles that leaked a drop or two, do i need to use better corks? will my wine go bad from air leak?
Response From Homebrew Heaven: I don't see where you have bought either corks or a corker from us. Have no idea what you are using, what directions you are referring to or how severe the problem might be as a result.
11/5/2006 – I live in Seattle, can I come and pick up the bottles in Everett? Do you have a "brick and mortar" store?
Response From Homebrew Heaven: You sure can. It is literally made of bricks and mortar, in South Everett. Our address is:Homebrew Heaven9121 Evergreen WayEverett, WA 98204425-355-8865Hours are 10-6:30 M-F and 9:30-5 on Saturdaysand 11:00am-3pm on Sundays
10/6/2004 – My bottles measure at the top 3/4" inside diameter. I ordered #9 corks from you and they do Not fit. Can you please tell me what size I should have ordered. My wine is ready to be bottled and I need to order the correct size immediately.
Response From Homebrew Heaven: Are you using a corker? A #9 cork should work just fine, but it is necessary to use a corker to insert them. Finger pressure won't do it.
3/15/2004 – How do you get the corks to go into the bottles the ones that I get seems much bigger than the bottle.
Response From Homebrew Heaven: By using a corker. The corker compresses the cork on the way down to the bottle. The cork NEEDS to be bigger than the opening for it to work. This corker does a nice job of it. Insert the cork, place over the bottle, and press down on the handles.
10/12/2003 – WIll the mini-floor corker work with dry corks or do the corks have to be boiled/soaked? Also, What size and type of corks do you recomend with it and how does it differ from your adjustable double lever corker?
Response From Homebrew Heaven: Yes, it works beautifully with dry corks. We do NOT recommend boiling corks in any case. We recommend our standard, #9 corks with this corker.The double lever corker pushes the cork down a barrel that compresses it as it on it's way down. The floor corker has a diaphram that compresses the cork first, and THEN pushes into the neck. Both work well, but the floor corker takes less effort, and is recommended when doing more that about 60 corks in a session.
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