5/17/2010 – what is your phone number?
Response From Homebrew Heaven: We can be reached at (425) 355-8865Our toll free order number is (800) 850-2739
3/18/2008 – I have "hard" well water. We don't use a softener or treatment device. Can we make great beer without buying spring water? Thanks!
Response From Homebrew Heaven: Sure. Some beer styles NEED hard water, like British ales, German beers. We sell a lot of "hardeners" (Burton water salts, gypsum etc) so that home brewers can replicate those styles. There are a few beers like pilsners, that you may want to use soft water for, however.
1/26/2008 – I live about an hour (if traffic is good) from the address on your website. Do you have an actual store or is everything here based solely online?
Response From Homebrew Heaven: Yes, we have an actual brick-and-mortar store in Everett, WA. People actually walk in and buy stuff!Our address is:Homebrew Heaven9121 Evergreen WayEverett, WA 98204Heck, you can actually call us on the phone, too! It's 425-355-8865. A person will actually answer as long as it's business hours!
11/5/2006 – I live in Seattle, can I come and pick up the bottles in Everett? Do you have a "brick and mortar" store?
Response From Homebrew Heaven: You sure can. It is literally made of bricks and mortar, in South Everett. Our address is:Homebrew Heaven9121 Evergreen WayEverett, WA 98204425-355-8865Hours are 10-6:30 M-F and 9:30-5 on Saturdaysand 11:00am-3pm on Sundays
12/25/2005 – Regarding boiling RO water (reverse osmosis) - Dave Miller's book, The complete Handbook of Home Brewing, recomends boiling brewing water for 15 minutes to decarbonate. I have done this in the past( though not with this water supply) and have seen quite a bit of white residue in the bottom of one of those black enamel canning kettles. . . .
Response From Homebrew Heaven: If it is true RO water, it should have few, if any salts. No sure about yours, however. You can probably obtain an analysis of your water from the local water department.Even so, I see no need to pre-boil your water...Again, if the style of beer is a pilsner (typcially made with soft water), it should be just fine. If you want a Brit . . .
12/24/2005 – I live at the end of a long pipe, Key West, and must buy my water from a purified water company (reverse osmosis, etc.) should I boil for fifteen minutes my brewing water? Also, I bought some Burton water salts. How much should I add to five gallons? - as I assume there is little if any salts in this water.
Response From Homebrew Heaven: Yes, I am familiar with that pipe. Wish I was there!I am of the opinion that the entire batch should be boiled, i.e. use a large enought pot to do that. I am assuming here that you mean you are adding water to a "partial boil"...in other words a concentrated wort (brewpot is less than 5 gallons). I see no benefit in boiling the added water . . .
2/1/2005 – Where can I buy the hops to brew the beer? I live in Plainview, Texas....would love to brew my own. But, I need the ingredients to brew it. will buy your equipment, so....where can I buy the goodies to brew it?
Response From Homebrew Heaven: Right here! We have a large selection of hops, yeasts, grains and everything you need in the way of ingredients. Here is a link:A good way to get started is to choose one of our ingredient (recipe) kits. They get you started the right way!
12/5/2003 – What does adding gypsum(hardening water) do for your beer?
Response From Homebrew Heaven: If you are trying to clone, or duplicate, a particular beer (particularly British and German ales), it is necessary to harden the water. Those countries typically have a high mineral content in their water. Burton Water Salts are also used for this purpose.
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