5/17/2010 – what is your phone number?
Response From Homebrew Heaven: We can be reached at (425) 355-8865Our toll free order number is (800) 850-2739
1/26/2008 – I live about an hour (if traffic is good) from the address on your website. Do you have an actual store or is everything here based solely online?
Response From Homebrew Heaven: Yes, we have an actual brick-and-mortar store in Everett, WA. People actually walk in and buy stuff!Our address is:Homebrew Heaven9121 Evergreen WayEverett, WA 98204Heck, you can actually call us on the phone, too! It's 425-355-8865. A person will actually answer as long as it's business hours!
11/20/2007 – which way do the filters face in the super jet filter? coarse side towards the pump?
Response From Homebrew Heaven: The coarse side of the filter goes toward the motor.
10/6/2007 – Do you sell charcoal filters for wine?
Response From Homebrew Heaven: No. Wine is NEVER charcoal filtered. Charcoal is used for filtering distilled spirits only; to remove "off" flavors.We do have wine filters, however, for removing sediment. These filters use disposable filter "pads".
1/20/2007 – I received the Buon Vino Super Jet filter with no directions - can you e-mail me the directions?
Response From Homebrew Heaven: Sorry, they should have been in the box.SuperJet instructions can be viewed and printed from this web address:http://www.buonvino.com/SuperJet_Inst_en.pdf
11/5/2006 – I live in Seattle, can I come and pick up the bottles in Everett? Do you have a "brick and mortar" store?
Response From Homebrew Heaven: You sure can. It is literally made of bricks and mortar, in South Everett. Our address is:Homebrew Heaven9121 Evergreen WayEverett, WA 98204425-355-8865Hours are 10-6:30 M-F and 9:30-5 on Saturdaysand 11:00am-3pm on Sundays
11/11/2004 – Is it better to filter the wine from the carboy into another carboy prior to bottling or is it possible to filter straight into the bottles as you go? BTW, great Q&A postings!
Response From Homebrew Heaven: Often a wine doesn't really require filtering, but... We (and the manufacturer) recommend filtering into another carboy first, and allowing the wine to "settle" for at least a few days before bottling. This allows any entraped air from the filtering process to escape prior to bottling your wine.
7/21/2004 – I am getting ready to bottle first batch of wine. Will filtering stop fermentation or should stabalizer still be used before filtering. Heard that adding sorbate will cause bad taste after time.
Response From Homebrew Heaven: No, filtering will not stop fermentation. It will slow it down, perhaps, but not stop it. You should still allow it to finish fermenting and use a stabilizer before bottling.I disagree about the sorbate. If you use a modest amount (1.25 tsp per 5 or 6 gallons), you will not have any flavor problems. I have won my fair share of wine competition . . .
6/25/2004 – Would this filter work with mead? I do mean actual mead not a honey wine. Thanks
Response From Homebrew Heaven: Yes, absolutely!
2/9/2004 – who makes this filters what material is made from and what chemical is in, to clear the wine
Response From Homebrew Heaven: They are made by Buon Vino, in Italy. There are no chemicals, just filter material.
10/24/2003 – If I put my Pinot Noir through malolactic fermentation and it would happen to stop prior to being completed, is the number 2 filter pad sufficient to remove the malolactic bacteria so that fermentation does start up again after bottling? And with whites with residual sugar, is a number 2 pad sufficient to remove yeast so that fermentation . . .
Response From Homebrew Heaven: No, a #2 filter pad will not remove enough yeast OR ML bacteria to prevent refermentation. Even using a #3 pad does not guarantee it.The best way to prevent refermentation is to use a good fining agent and filter (optional) and then to add a small amount of sulfite and potassium sorbate. The sulfite and sorbate are necessary if you are . . .
9/8/2003 – I have not used wine filters before. My concern is that in using a filter I will be removing good things from my wine as well as the unwanted particles. True or false?
Response From Homebrew Heaven: It can happen, but with reasonable caution, it won't.Filtering pushes the wine along in its evolution. As wine ages, certain flavor and color compounds combine and settle out, leaving a sediment. This process gives the wine smoothness and cleanness of flavor. Because filtration removes this sediment right away, it's like forcing a wine . . .
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