5/17/2010 – what is your phone number?
Response From Homebrew Heaven: We can be reached at (425) 355-8865Our toll free order number is (800) 850-2739
1/26/2008 – I live about an hour (if traffic is good) from the address on your website. Do you have an actual store or is everything here based solely online?
Response From Homebrew Heaven: Yes, we have an actual brick-and-mortar store in Everett, WA. People actually walk in and buy stuff!Our address is:Homebrew Heaven9121 Evergreen WayEverett, WA 98204Heck, you can actually call us on the phone, too! It's 425-355-8865. A person will actually answer as long as it's business hours!
3/19/2007 – I'm looking for a good SS brewpot, preferrably 7.5 gallons. I have a question about the best way to transfer the hot wort through a plate&frame wort chiller into a stainless fermenter. Should I:A) Pour the hot wort into the fermenter, gravity drain from fermenter through the chiller and back into the brewpot, then pour the chilled wort . . .
Response From Homebrew Heaven: I would definately go with B). Why transfer twice, when it's unnecessary to do so?Just a bit of advice...if you are using a plate and frame type wort chiller, sometimes it takes a fair amount of pressure (or in your case, elevation) in order to get the wort thru the chiller. I would try to determine how much, and get sufficient hose to . . .
11/15/2006 – OK, I did something dumb. I pitched the yeast while the batch was still in excess of 100 deg F. I'm worried that I killed the yeast. I pitched it right after transferring, because I don't have a wort chiller, so I transfered from my brewpot, to the primary in an attempt to cool it down.There is no visible fermentation or bubbles comming . . .
Response From Homebrew Heaven: It's possible, but not likely. It really depends on HOW high of a temperature the yeast actually saw, and for how long. 100 deg F is no problem. 250 deg F is. Personally, I would wait a day or so to see if there is activity in the airlock. If not, add some more yeast.Another good reason for a wort chiller. We don't recommend them to sell . . .
11/5/2006 – I live in Seattle, can I come and pick up the bottles in Everett? Do you have a "brick and mortar" store?
Response From Homebrew Heaven: You sure can. It is literally made of bricks and mortar, in South Everett. Our address is:Homebrew Heaven9121 Evergreen WayEverett, WA 98204425-355-8865Hours are 10am-6:30pm Monday-Friday and 10am-5pm on Saturdaysand 10am-3pm on Sundays
9/20/2006 – Unfortunately, due to a lack of necessary ice and time constraints of when I was finished brewing, my wort was still above 100 degrees when I gave up waiting for it to cool and pitched the yeast in the interest of sleep.I understand that the yeast could be killed and not work. Is it safe to add more yeast tomorrow once 48 hours have passed . . .
Response From Homebrew Heaven: That's why we recommend a wort chiller.Yes, it's ok to throw more in the next day if necessary.No, it is unlikely your beer is ruined. It could happen, but it's unlikely.
1/15/2006 – I am preparing to buy my first brew kit and step into the wonderful world of brewing. With that being said, is there a specific size kettle i need to fit into the wort chiller? I assume you put the chiller around the kettle and run cold water through it. If you could run me through the process of using the chiller that would be great. thanks . . .
Response From Homebrew Heaven: Welcome to our world!Actually, the wort chiller goes inside the brewpot (kettle) in the last few minutes of the boil. This sterilizes the wort chiller. After you turn the heat off, you begin running cold water thru the wort chiller. This cools down your wort (beer) so that it can be put into the fermenter, and the yeast can then be added. . . .
11/24/2005 – Great, informative site by the way. I have been brewing for about 1 year with success, a wort chiller would be very benificial at this time, however I am confused. Why do you want to put the wort chiller in the boil 15 minutes prior? As you state, It would go in to sterilize, wouldn't you need it sterile before you put in anyway?Thanks.
Response From Homebrew Heaven: Good question. Actually, the boiling wort does the sterizing for you. No need to do it twice, is all. As long as your immersion wort chiller isn't disgustingly dirty, the boiling wort will save you from having to sterilize the chiller. That isn't so with the counterflow type chillers, but it is with the immersion type (where you run cold . . .
7/27/2005 – I'm planning on buying a kit for this winter but I cant decide which wort cooler to get.I will be brewing in my basement so I dont mind the mess and it looks like it would cool faster with a hose.Are there any drawbacks from using an outdoor one indoors?
Response From Homebrew Heaven: Not at all. They both cool at the same rate, however.
5/2/2005 – What differnt kinds of wort chillers do you carry, and what are the price ranges.
Response From Homebrew Heaven: Immersion, counterflow and plate type wort chillers. You can see them and the pricing by clicking below.
4/11/2005 – What is the difference between the indoor and outdoor wort chiller?
Response From Homebrew Heaven: The outdoor version is for use with an outdoor cooker, and has standard garden hose connectors on each end. The indoor version has clear PVC tubing on each end to make it easier to connect to a kitchen faucet, and to drain the water down the sink. It is typically used if you are brewing on a kitchen stove.
2/1/2005 – Where can I buy the hops to brew the beer? I live in Plainview, Texas....would love to brew my own. But, I need the ingredients to brew it. will buy your equipment, so....where can I buy the goodies to brew it?
Response From Homebrew Heaven: Right here! We have a large selection of hops, yeasts, grains and everything you need in the way of ingredients. Here is a link:A good way to get started is to choose one of our ingredient (recipe) kits. They get you started the right way!
1/25/2005 – What is the proper way to use a basic wort chiller? Place it in the boiling wort and run cold water though it OR place it in a sink of ice water and run the wort though it into the primary fermenter? I've seen it done both ways.
Response From Homebrew Heaven: With a common (immmersion) wort chiller, you place it in the boiling wort, turn off the heat, and run cold water thru the chiller. Very easy.There is another type, called a counterflow wort chiller where the wort runs thru the copper tubing, and an outside water jacket carriers water in the opposite direction. Perhaps that is what you . . .
11/17/2004 – What is a wort chiller also why is it needed for home brewing?
Response From Homebrew Heaven: A wort chiller is a device for quickly cooling your wort (beer) from boiling, down to room temperature. It is handy because 5 gallons of wort takes a long time to cool off, and while it is warm it is suseptible to bacterial infection. A quick cooling also benefits the beer by giving it a better, longer lasting head.
10/25/2004 – I've brewed on a 10 barrel system and using a heat exchanger seems to be the quickest way to cool your wort and pitch your yeast during the transfer (approx. 5 min after starting transfer). This way you get a better mix with your yeast and wort as well. I was thinking of converting a draft box (jockey box) into a wort chiller/heat exchanger. . . .
Response From Homebrew Heaven: It seems like a lot of work and expense, especially when you can get a wort chiller very inexpensively. You'd probably have to pump the wort through it as well. Sanitizing would also become a nightmare.An immersion type chiller does the same job. Saving 10 minutes certainly isn't worth it to me.
10/25/2004 – I'm considering buying a nice big brewpot. I boil my wort outside, and would like to start using a wort chiller to improve my beer. My problem is that I have no good "dumping area" for the wort chiller water outflow. My question; Have you ever heard of anyone draining their wort through a regular copper wort chiller which sits in a bucket . . .
Response From Homebrew Heaven: I suppose this could be done, but I see at least one problem...sanitizing the chiller after use. By running the wort thru the inside, it would difficult to sanitize it well afterwards. Also, with no pressure on the wort, it would drain very, very, very slowly. The fittings issue could be worked out by getting a 1/2"NPT to garden hose adapter.Are . . .
9/20/2004 – I am ready for the next piece of equipment, a wort chiller. However, my kitchen faucet is anything but standard, i.e. no threads at all. What do you recommend?
Response From Homebrew Heaven: Use it outdoors! Both the indoor and the outdoor models have standard (garden hose) connections, so take your pot outside, connect it to your hose, and turn on the water.
8/18/2004 – With your wort chiller does it just hook up to a garden hose or what water source do you hook it to?
Response From Homebrew Heaven: Yes, you can do it that way. It will screw onto a garden hose...OR with a faucet adapter, you can use your kitchen faucet to supply the cold water.
7/28/2004 – I have never used a wort chiller, I always add my apprx. 2 gallons of wort to 3 gallons of cold water in my carboy and take a temperature reading making sure that we are between 100 and 90 degrees before adding yeast. I don't think I have ever had a problem doing it this way. Why should I buy a wort chiller?
Response From Homebrew Heaven: You are doing a "concentrated boil" (less than 5 gallons). This concentrated, sugary mixture will easily carmelize with heat, causing a darkening of the beer, as well as a poor breakdown of the malt sugars. Without a good breakdown, the yeast will have difficulty fermenting them. The result then is a high ending gravity, sweetness to the beer . . .
4/29/2004 – I'm confused about what a wort chiller does. How exactly does it work and why is it important?
Response From Homebrew Heaven: A wort chiller is used to cool your boiled beer (wort) down to about room temperature prior to adding the yeast, (the beginning of fermentation). With immersion wort chillers, you just place the wort chiller into the wort toward the end of the boil. Once you turn off the heat, you run cold water thru it thereby cooling your entire batch. Wort . . .
3/20/2004 – Recently I read about cleaning/sanitizing the inside coils of the wort chiller. This seems no sense to me, as it never contacts the wort, only the outside of the chiller. Or am I reading these articles wrong?
Response From Homebrew Heaven: There are two different types of wort chillers, immersion chillers and counterflow chillers. With immersion chillers, you are correct. The wort only contacts the outside of the coils, and there is no need to sanitize them. Only water goes thru the coil itself.With counterflow type chillers, there are actually two coils. The wort actually . . .
12/21/2003 – Are there any advantages/disadvantages of using a wort chiller vs. pouring a thicker wort (prepared with only a portion of the water) into the remaining chilled water?
Response From Homebrew Heaven: Absolutely. 1) The thicker, concentrated wort does not break down the malt and hops as well as a thinner wort. You will notice better hop utilization and lower ending gravity the first time you use a wort chiller.2) Additionally, the head retention on your beer will be better3) It will be less suseptable to contamination from ice . . .
12/21/2003 – Hey, What's the difference between indoor & outdoor wort chillers? Why would I want one as opposed to the other?
Response From Homebrew Heaven: The indoor chiller is has flexible tubing on each end that allows easy connection to a kitchen faucet, and to drain down the sink. Good for when you are using the kitchen stove for boiling your beer.The outdoor model is rigid, that allows connection of two garden hoses for the water in and out. Good if you have an outdoor (propane) cooker . . .
11/17/2003 – I have a couple of questions about your indoor wort chiller. I am new to brewing and have not used one yet only ice baths so far. Does it go on the inside of the boil pot or the out side. If the insides does the heat kill all the germs. How much to ship to Tennessee zip code 37069
Response From Homebrew Heaven: An immersion wort chiller goes on the inside of the brewpot. Most people put it in about 10-15 minutes prior to the end of the boil, in order to sterilize the copper coils. After turning off the heat, you run cold water thru the chiller. Shipping runs $7.78 to Tennessee.
10/18/2003 – Is it possible to convert an indoor wort chiller to an outdoor one? What about an outdoor to an indoor? I would like to be able to use the chiller both indoors and out.
Response From Homebrew Heaven: If you intend to use both indoors and outdoors, I would get the indoor model. It has a hose fitting on one end, and the discharge end is vinyl tubing. No need to convert, as long as you don't mind spraying the water nearby.
6/23/2003 – Is it worthwhile to spend the extra money for a wort chiller, given that I am a total amateur to beer brewing? I get the sense that it cuts down on the amount of time needed to brew a batch, and reduces the chances that it will spoil. Is this accurate or am I on the wrong track?
Response From Homebrew Heaven: You are correct... it reduces the brewing time, reduces chances of infection, and also helps to give your beer a nice head.In short, to me, it's worth it. A wort chiller isn't essential, but it IS a nice item to use. Sooner or later, you will probably want one. If budget is an issue, get it later.
6/14/2003 – How important is a wort chiller? Is it just for lagers or is it for both?
Response From Homebrew Heaven: A wort chiller is used for both ales and lagers. It is used to cool your boiled beer (wort) down to about room temperature prior to adding the yeast, (the beginning of fermentation). Wort chillers are handy tools because they allow you to begin the process sooner. It also minimizes the chance of bacteria getting into, and ruining your beer. . . .
6/8/2003 – I am completely new to beer brewing. What is the difference between an indoor and outdoor wort chiller?
Response From Homebrew Heaven: The indoor chiller is designed to screw into your kitchen faucet, and to drain down the sink. The outdoor model is designed to work with two garden hoses.
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