8/27/2012 – I am interested in recommendations for CLEANING a glass (5-gal) carboy. Overall, the carboy is in great shape (no films, build ups etc), it's in good enough condition I would consider it "new". I have SanStar for sanitizing it, but I haven't done an initial cleaning. What should i use? I read about 10:1 bleach cleaning (10 parts water) I've . . .
Response From Homebrew Heaven: Both Super Grunge Remover and One-Step are great for cleaning glass carboys. See links belowI would NOT use bleach for that or any other purpose related to brewing. It's an effective sanitizer, but not that great of a cleaner. 10:1 ratio is also WAY too much bleach. We've smelled/tasted too many beers ruined by the use of bleach. Just . . .
5/17/2010 – what is your phone number?
Response From Homebrew Heaven: We can be reached at (425) 355-8865Our toll free order number is (800) 850-2739
1/26/2008 – I live about an hour (if traffic is good) from the address on your website. Do you have an actual store or is everything here based solely online?
Response From Homebrew Heaven: Yes, we have an actual brick-and-mortar store in Everett, WA. People actually walk in and buy stuff!Our address is:Homebrew Heaven9121 Evergreen WayEverett, WA 98204Heck, you can actually call us on the phone, too! It's 425-355-8865. A person will actually answer as long as it's business hours!
4/20/2007 – Hi, I am interested in your bottle tree, the description says it holds 90 bottles, but the picture looks like it can only accomodate about 20-24 bottles... what are the actual dimensions, and will it take up a lot of space when I'm storing it. Also, what is the material that it's made from, ie. do I need to sanitize it before I place the . . .
Response From Homebrew Heaven: The bottle tree stands about 30" high, circlular in shape and about 15" in diameter. It is made of a high density plastic. It will indeed hold 90 bottles. I see no need to sanitize your bottle tree, unless it's really cruddy!
5/2/2005 – What is the difference between sanitizing and Cleaning?
Response From Homebrew Heaven: BIG difference. Cleaning is the removal of any grime, oils, residue etc. Sanitizing is the removal of bacteria, molds etc. that can affect your brewing. It is possible to have a surface that is clean, but not sanitized, for instance (and visa versa).
4/30/2005 – Does your bottle jet sanitizer attach to the top of your bottle tree?Are the bottle jet sanitizers universal in size, do they fit most bottle tree manufacturers?
Response From Homebrew Heaven: Yes, it attaches to ours. Don't know about ALL manufacturers, however.
3/7/2005 – What are your thoughts on using bleach to sanitize things???
Response From Homebrew Heaven: We don't like it, having tasted too many beers that were ruined by using too much bleach, or by insufficient rinsing. People often bring in a sample of their beer, and ask "what's wrong". I hate telling them it's their sanitizing BLEACH. Ugh. If it's all you HAVE, by all means use it temporarily in VERY VERY small amounts, but Iodophor . . .
12/23/2004 – I would like to know if your 90-bottle "bottle tree" will also work for 12 - 16 oz pop or beer cans for drying? I use these cans for craft work after washing and rinsing. The bottle tree looks like it would save room and dry cans too???
Response From Homebrew Heaven: Not very well, actually. You can get them on, but the opening is rather small for it.
10/25/2004 – Will the bottle drying tree accomodate 22 oz bottles?
Response From Homebrew Heaven: Yes!
9/22/2004 – Okay, do you have to be able to perform magic in order to get the inside of a siphon hose dry? I know that if you don't keep your siphon hose clean it is the most likely to develop bacteria. Which in turn can do your body some damage, what my friends and I like to call, "screaming Apache butt piss." I clean my siphon hose exceptionally well . . .
Response From Homebrew Heaven: Well...the only time this hose has to be sanitary is just before you use it. A little moisture, as long as it's clean, shouldn't be an issue. Before use, however, it makes sense to run a little sanitizer thru the tubing so that it is clean AND sanitized. After using, give it a rinse and forget it. Mornings with the wife should be reserved . . .
8/23/2004 – Will it handle wine bottles?
3/4/2004 – Regarding cleaning bottles: is using a bottle washer a replacement for a bottle brush? We have been rinsing (after inital pour), soaking, scrubbing then sanitizing before bottling. Can we just bottle wash, sanitize then bottle?? Thanks for answering you've got a great supply website.
Response From Homebrew Heaven: It sounds like you do way more than I do. Frankly, I have never had a problem with a bottle that was rinsed after being used, and then sanitized before filling. As long as your bottles don't accumulate a lot of "crud" between uses, I see no reason for all that scrubbing. I'm sure you will find people who disagree with my approach, . . .
12/1/2003 – Hello,Just getting back into it after a few years off. In any case I find being sanitary the largest pain in the arse during the process. I am so consumed about sanitation it bugs me. So I have the following questions. After sanitizing my equipment, like the funnel, siphon hoses, fermenter etc, how long can they sit in the open air before . . .
Response From Homebrew Heaven: Wow. You ARE consumed about sanitation. I believe you've taken it too far. Making beer is really no different than making soup, and common kitchen practices are usually sufficient for brewing. I have never had an infection, and after working in a brewship for 10 years, I have only "heard" of a few from customers. Yes, things like fermenters . . .
11/19/2003 – After a long hiatus (about 10 years), I am returning to the homebrewing world. Is it a good idea to replace my plastic equipment (fermenters, tubing, etc.) or will a good dose of sanitizer bring it back into safe, usable condition?
Response From Homebrew Heaven: I would keep the fermenters. As long as they are not too crusty, and a good cleaning will restore them. Cleaning is different than sanitizing, of course, so after a thorough cleaning, use something like Iodophor to make sure it has been sanitized as well.Siphon hose is known to harbor bacteria, however, and is inexpensive to replace. I . . .
8/16/2003 – Does this bottle tree only work for beer bottles, or will it hold wine bottles to dry as well?
Response From Homebrew Heaven: Yes, it works just as well for wine bottles. No problem!
7/13/2003 – Does it come with a carrying handle?
Response From Homebrew Heaven: No; it is intended to be a staionary drying rack. It comes in stackable sections that would disconnect if lifted from the top.
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