2/26/2011 – Greetings, Been a while since I did any brewing. All my purchases have been from you for obvious reasons. I noticed you now sell only one style cork. A standard and a premium. Which one went away? Want to try my hand at mead. Would like to use honey local to my area. Can I get a kit without your honey? Thanx gang. the new site is awesome. . . .
Response From Homebrew Heaven: We now only offer the standard corks. The premium corks just became prohibitably expensive. We now offer a Duo-Disk cork that is very good, and serves the purpose well at a reasonable cost.Unfortunately we don't offer the kit minus honey. Here is a list of everything else that is included for you to purchase separately. 1- package . . .
5/17/2010 – what is your phone number?
Response From Homebrew Heaven: We can be reached at (425) 355-8865Our toll free order number is (800) 850-2739
1/26/2008 – I live about an hour (if traffic is good) from the address on your website. Do you have an actual store or is everything here based solely online?
Response From Homebrew Heaven: Yes, we have an actual brick-and-mortar store in Everett, WA. People actually walk in and buy stuff!Our address is:Homebrew Heaven9121 Evergreen WayEverett, WA 98204Heck, you can actually call us on the phone, too! It's 425-355-8865. A person will actually answer as long as it's business hours!
6/18/2007 – I’ve corked my wine bottles with the #9 premium corks and laid them down.After 8 months or so I find that the wine seeped between the bottle and the cork,then to the top of the cork. WHY?
Response From Homebrew Heaven: It's probably just a very small amount of wine, correct? A drop or two? We recommend that you leave the bottles upright for the first 24 hours, before laying them on their sides. This allows the cork to expand into the neck fully before coming in contact with the wine, and prevents this.
1/24/2007 – I use regular no. 9 corks and a floor corker. I let leave my bottles upright for 3 days after bottled, according to directions, then i put them in a wine rack, but i noticed i had a couple of bottles that leaked a drop or two, do i need to use better corks? will my wine go bad from air leak?
Response From Homebrew Heaven: I don't see where you have bought either corks or a corker from us. Have no idea what you are using, what directions you are referring to or how severe the problem might be as a result.
11/5/2006 – I live in Seattle, can I come and pick up the bottles in Everett? Do you have a "brick and mortar" store?
Response From Homebrew Heaven: You sure can. It is literally made of bricks and mortar, in South Everett. Our address is:Homebrew Heaven9121 Evergreen WayEverett, WA 98204425-355-8865Hours are 10am-6:30pm Monday-Friday and 10am-5pm on Saturdaysand 10am-3pm on Sundays
10/6/2004 – My bottles measure at the top 3/4" inside diameter. I ordered #9 corks from you and they do Not fit. Can you please tell me what size I should have ordered. My wine is ready to be bottled and I need to order the correct size immediately.
Response From Homebrew Heaven: Are you using a corker? A #9 cork should work just fine, but it is necessary to use a corker to insert them. Finger pressure won't do it.
3/15/2004 – How do you get the corks to go into the bottles the ones that I get seems much bigger than the bottle.
Response From Homebrew Heaven: By using a corker. The corker compresses the cork on the way down to the bottle. The cork NEEDS to be bigger than the opening for it to work. This corker does a nice job of it. Insert the cork, place over the bottle, and press down on the handles.
10/12/2003 – WIll the mini-floor corker work with dry corks or do the corks have to be boiled/soaked? Also, What size and type of corks do you recomend with it and how does it differ from your adjustable double lever corker?
Response From Homebrew Heaven: Yes, it works beautifully with dry corks. We do NOT recommend boiling corks in any case. We recommend our standard, #9 corks with this corker.The double lever corker pushes the cork down a barrel that compresses it as it on it's way down. The floor corker has a diaphram that compresses the cork first, and THEN pushes into the neck. Both . . .
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