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Homebrew Heaven
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Homebrew Heaven Shipping Policy

ORDERING POLICY

In case we are unable to reach you via phone, voicemail, and/or email and we have not received a response from you within 2 business days after attempting contact, we reserve the right to process your order with reasonable substitutions, (i.e.; pellet vs. leaf hops) unless you have specifically advised us not to, when you originally placed your order. Please note that SOME orders may be subject to cancellation if we have not received a response from you within 3 business days. 5 days for PayPal orders.

Homebrew Heaven uses a safe and secure ordering system over the Internet. If you are uncomfortable with providing your credit card information over the web, you can always print the contents of your shopping cart by highlighting ALL items in the cart (including order total) and either fax, or snail mail your order in to us. Be sure to include your personal check or money order. Please note that orders received with personal checks are subject to additional delay until the check clears and funds are available to Homebrew Heaven.

SHIPPING POLICY

Homebrew Heaven strives to ship all orders within 2 to 3 Business days from receipt. If we happen to be out of an item, we will make every effort to contact you regarding reasonable substitutions, backorders, etc. Again, we want HAPPY customers. SEE ORDERING POLICY.

You will automatically receive a confirmation of your order, and you can print out a copy for your records.

SHIPPING POLICY: Homebrew Heaven strives to send your package in the best, and most economical way possible. Within the U.S., this is normally by FEDEX or U.S. (Priority) Mail. You may now select the service that is right for YOU. We do NOT send packages COD, or invoice for shipments.

Orders to APO's/FPO's and PO Boxes MUST use U.S. Priority Mail. Due to security issues, package tracking is not available to these addresses. FEDEX and UPS do not deliver to these addresses, anyway. Any lost packages or damaged products via U.S. Mail to APO's/FPO's cannot be replaced.

OUTSIDE the U.S.: Normally, we use Fedex International Economy service. We have found that low cost surface mail is often unreliable. If you request these services, we will adjust the shipping and rates accordingly, but will NOT be responsible for non-delivery. We cannot guarantee delivery of any orders outside of the U.S. in any case.

LARGE and Heavy Items:
Some items, such as Fruit Presses and Grape Crusher/Destemmers MUST be sent by commercial truck, and can be expensive. We will be happy to provide an estimate on those items if you like. The shipping estimate on the website may have to be adjusted on these items. Shipments of these items are to U.S. addresses only.

HOLIDAY GIFTS: Our website allows you to specify a different "ship to" address, so that we can ship your gifts directly to the recipient. If you want us to send a copy of the invoice to you, instead of putting it into the box, just let us know in the "comment" section at checkout.

All shipping rates are subject to change at any time. We may be required to make adjustments for unusually bulky or heavy items, and orders that require more than one box. We make every effort to be fair about this, but sometimes it may be necessary.

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LIQUID LAGER YEASTS

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StoreFront / Beer Brewing / Liquid Yeasts for Beer / Liquid Lager Yeasts / Wyeast American Lager Yeast #2035

Wyeast American Lager Yeast #2035

Unlike American Pilsner styles. It is bold, complex and woody. Produces slight diacetyl. Optimum fermentation temperature is 48 deg. F.

In Stock

Price: $6.95

SKU:	L2035
Shipping Weight:	1.2 lb.

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CUSTOMER QUESTIONS

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4/25/2009 -- I live in Costa Rica and will be going on vacation to the States in June. If I order the Wizard's Wheat, and possibly one other, should I stick with the dry yeast since I will have to carry it through customs and possibly take a couple weeks from the time I receive the kit at my friend's house in California?

1/30/2009 -- is Rogue Pacman Ale Yeast in a activator pack or a propagator?

12/22/2008 -- I'm going to brew a 10 gallon batch. Should I use 2 packages of the dried Lager Yeast or is one enough?

4/27/2008 -- what are the pros and cons of the dry yeast included in your ingredient kits vs the optional wet yeast culture? i'm especially interested in whether one produces more alcohol over the other and viability of the yeasts after shipping, and i welcome any other info you care to share.

4/24/2008 -- I've never bought liquid yeast online before and I was looking for a little encouragement before ordering. I live in hawaii and I'm concerned about the transit time and temp on the way. How does the wyeast hold up on jouneys like this? Thanks.

1/26/2008 -- I live about an hour (if traffic is good) from the address on your website. Do you have an actual store or is everything here based solely online?

5/13/2007 -- If I were to take the sediment of this lager yeast from the bottom of a primary fermentation and bottle it with a carb tab, and refridgerate it, could I store it, and innoculate a later batch? Technically how long could I store a culture like this, assuming sterile conditions?

5/17/2005 -- Does the Wyeast package ever blow up?

4/14/2005 -- My beer (St. Pete's) is in the 2nd stage of fermentation and I was wondering when to bottle it. The beer has been in the glass carboy for one week with the temperature around 40 deg F. The bubbles in the air lock are rising a little bit over one minute now. I recorded three times 1min. 4sec., 1min. 5sec. and 1min. 14sec. I know the instructions say the bubbles should be 3min. apart, but it has been . . .

3/17/2005 -- My first time brewing. I smacked the pack, but not hard enough. I poured in the yeast and found the small pack was not mixed with the yeast, so I opened the package and poured it in and stirred it in. It is the next day, and it looks like it may be fermenting. Should everything work?

12/27/2004 -- When using a 1-pint starter culture, is that enough to "cold-start" a lager (at ~50F). If not should I start it slightly higher (60-70F) to shorten the lag-time. I was thinking of pitching at ~60F and then placing the carboy at ~50F so hopefully by the time it is fermenting (~12 hrs.), it is at about the right temp. I just want to minimize any off flavors that might be produced by higher . . .

4/26/2004 -- I started my first attempt at homebrewing and am seeking some follow up advice. Using wyeast #1028 London which had been refridgerated up until 3 hours before pitching. I followed the instructions in terms of the smack pack and allowed it to rest at room temperature but then pitched it directly in to the Wort (cooled to 70oF) after only 3 hours. Will the yeast still activate or did I need to . . .

12/6/2003 -- if i am using a smack pack and planned on brewing tomorrow afternoon do I need to smack it today? how long does it take to be ready to use on the averge?

10/13/2003 -- Hi, I was just wondering what the highest possible amount of alcohol is that a beer yeast can live in? I am planning on making a strong beer, and I want the alcohol to be at about 8-9%, so I just want to know if this will be achievable with just beer yeast? Or will I need to add champagne yeast to the fermentation, after the beer yeast has done it's job?

10/12/2003 -- I AM BREWING BEER FOR THE FIRST TIME IN YEARS AND I ALWAYS USED DRY YEAST ,I HAVE HEARD THAT WET YEAST MAKES A MUCH BETTER BEER ,I HAVE A LITTLE BIT MORE THAN THE BASIC KNOWLEGE OF BEER BREWING (NOT A COMPLETE DUMMY ) BUT FAR FROM A EXPERIENCED BREWER WOULD YOU RECOMMEND ME TRYING WET YEAST ,AND DOES THE PACKAGE TAKE YOU THROUGH THE PROCESS STEP BY STEP OR EASILY?

9/20/2003 -- I ordered some of this with the liquid yeast here recently. When in the initial brewing stage, I mixed in the liquid yeast as per instuctions, and 24 hours into the brew, I saw no action at all in the check valve, so I removed the check valve, and added the dry yeast I had that also came with the package. Upon entering the secondary fermentation stage, there seems to be a slightly different odor than . . .

8/7/2003 -- Are these liquid yeasts one shots? or are there multiple batches in a pack? Is it a smash pack?

7/13/2003 -- I'm attempting my first batch of beer,all is going well until I get to my yeast.I purchased my liquid yeast(2278 czech pils)from a local homebrew supply store. I followed the package instructions to the tee,but yeast will not start any sign of incubation.The mfg.date on package is 17 dec 02,making yeast nearly 8 months old.Have I learned an important lesson on yeast age? Or is there something else . . .

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