STORE ADDRESS: Homebrew Heaven 9109 Evergreen Way Everett, WA 98204
Privacy Policy
| Homebrew Heaven Privacy Policy | X |
Privacy Policy Statement: This is the web site of
Homebrew Heaven. Our postal address is Homebrew Heaven 9109
Evergreen Way Everett, WA, 98204. We can be reached via e-mail at
brewheaven@aol.com or you can reach us by telephone at 425-355-8865
(local) or (800) 850-2739 within the U.S.
For each visitor to our Web page, our Web server
automatically recognizes only the consumer's domain name, but not
the e-mail address (where possible). We collect aggregate
information on what pages consumers access or visit, information
volunteered by the consumer, such as survey information and/or site
registrations. The information we collect is used for internal
review and is then discarded, used to improve the content of our
Web page, used to customize the content and/or layout of our page
for each individual visitor, not shared with other organizations
for commercial purposes.
With respect to cookies: We use cookies to store
visitors preferences, record session information, such as items
that consumers add to their shopping cart. If you do not want to
receive e-mail from us in the future, please let us know by sending
us e-mail at the above address. If you supply us with your postal
address on-line you will only receive the information for which you
provided us your address.
Persons who supply us with their telephone numbers
on-line will only receive telephone contact from us with
information regarding orders they have placed on-line. Please
provide us with your name and phone number. We will be sure your
name is removed from the list we share with other
organizations.
With respect to Ad Servers: We do not partner with
or have special relationships with any ad server companies. From
time to time, we may use customer information for new,
unanticipated uses not previously disclosed in our privacy
notice.
If our information practices change at some time in
the future we will post the policy changes to our Web site to
notify you of these changes and provide you with the ability to opt
out of these new uses. If you are concerned about how your
information is used, you should check back at our Web site
periodically. C
ustomers may prevent their information from being
used for purposes other than those for which it was originally
collected by calling us at the number provided above. Upon request
we provide site visitors with access to no information that we have
collected and that we maintain about them.
With respect to security: We always use
industry-standard encryption technologies when transferring and
receiving consumer data exchanged with our site.
If you feel that this site is not following its
stated information policy, you may contact us at the above
addresses or phone number.
Shipping Policy
| Homebrew Heaven Shipping Policy | X |
ORDERING POLICY
Homebrew Heaven strives to ship all orders within 2
to 3 Business days from receipt. If we happen to be out of an item,
we will make every effort to contact you regarding reasonable
substitutions, backorders, etc. We want HAPPY customers!
In case we are unable to reach you via phone,
voicemail, and/or email and we have not received a response from
you within 2 business days after attempting contact, we reserve the
right to process your order with reasonable substitutions, (i.e.;
pellet vs. leaf hops) unless you have specifically advised us not
to, when you originally placed your order. Please note that
SOME orders may be subject to cancellation if we have not received
a response from you within 3 business days. 5 days for PayPal
orders.
Homebrew Heaven uses a safe and secure ordering
system over the Internet. If you are uncomfortable with providing
your credit card information over the web, you can always print the
contents of your shopping cart by highlighting ALL items in the
cart (including order total) and either fax, or snail mail your
order in to us. Be sure to include your personal check or money
order. Please note that orders received with personal checks are
subject to additional delay until the check clears and funds are
available to Homebrew Heaven.
SHIPPING POLICY
Homebrew Heaven strives to ship all orders within 2
to 3 Business days from receipt. If we happen to be out of an item,
we will make every effort to contact you regarding reasonable
substitutions, backorders, etc. Again, we want HAPPY customers. SEE
ORDERING POLICY.
You will automatically receive a confirmation of your order, and
you can print out a copy for your records.
SHIPPING POLICY: Homebrew Heaven strives to send your
package in the best, and most economical way possible. Within the
U.S., this is normally by FEDEX or U.S. (Priority) Mail. You may
now select the service that is right for YOU. We do NOT send
packages COD, or invoice for shipments.
Orders to APO's/FPO's and PO Boxes MUST use U.S. Priority Mail. Due
to security issues, package tracking is not available to these
addresses. FEDEX and UPS do not deliver to these addresses, anyway.
Any lost packages or damaged products via U.S. Mail to APO's/FPO's
cannot be replaced.
OUTSIDE the U.S.: Normally, we use Fedex International Economy
service. We have found that low cost surface mail is often
unreliable. If you request these services, we will adjust the
shipping and rates accordingly, but will NOT be responsible for
non-delivery. We cannot guarantee delivery of any orders outside of
the U.S. in any case.
LARGE and Heavy Items:
Some items, such as Fruit Presses and Grape Crusher/Destemmers MUST
be sent by commercial truck, and can be expensive. We will be happy
to provide an estimate on those items if you like. The shipping
estimate on the website may have to be adjusted on these items.
Shipments of these items are to U.S. addresses only.
HOLIDAY GIFTS: Our website allows you to specify a different "ship
to" address, so that we can ship your gifts directly to the
recipient. If you want us to send a copy of the invoice to you,
instead of putting it into the box, just let us know in the
"comment" section at checkout.
All shipping rates are subject to change at any
time. We may be required to make adjustments for unusually bulky or
heavy items, and orders that require more than one box. We make
every effort to be fair about this, but sometimes it may be
necessary.
Return Policy
| Homebrew Heaven Return Policy | X |
If you are not completely satisfied with your order
when it arrives, any item in new, unused condition can be returned
for a full refund or exchange within 30 days of purchase
(shipping charges not included). We guarantee your
satisfaction for 30 days from the day you receive your
package.
Our desire is to provide you the opportunity to shop
for the highest quality products from the convenience of your home
or office. When your package arrives we want it to be better than
you expected. If it is not, we want to know about it.
We encourage you to contact us by e-mail or by phone to
resolve any issues regarding purchases or products. In the event
that merchandise is damaged in shipment, please retain damaged
merchandise, records and all packing materials
for possible inspection by carrier. Customer must file a
claim against the carrier for
reimbursement.
***PLEASE NOTE***ANY DAMAGED ITEM(S) RECEIVED VIA
FEDEX MUST BE REPORTED WITHIN 20 DAYS OF THE ORIGINAL SHIPMENT
DATE TO RECEIVE FREE REPLACEMENT.
ANY NOTIFICATION OF DAMAGE AFTER THE 20 DAY PERIOD
WILL NOT QUALIFY FOR A DAMAGE CLAIM AND THUS CANNOT
BE RE-SHIPPED UNLESS PAID FOR***
If it is necessary to return an item, please call
and be sure to reference the invoice number so that we can take
appropriate action. NOTE: When your item of merchandise is received
and inspected it has to be free of any damage and in a condition
that the merchandise can be resold (including the manufactures
packaging). FedEx, UPS etc will only cover damage claims to $99.99.
Any amount above this may require the purchase of more insurance.
If returning merchandise via the The Post Office (USPS) they do not
normally insure parcels therefore you might need to purchase
insurance for your return. Special order and close-out items cannot
be returned for credit or refund.
Thank you from the Staff @ Homebrew
Heaven!
The
Shopping Cart
is currently empty
Can't Check Out? $15 min. Products Required. 10% discount on merchandise totals over $250 per order. Applies to online orders only.
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All the juice, yeast, additives and instructions
to make great white wine at home!
| VARIETAL WINE KITS - WHITE WINES |
En Primeur Signature Series Australian Chardonnay!
In Stock
From Australia's largest wine producing region, we bring you this Australian Chardonnay. This supple, elegant wine boasts rich aromas of honey and tropical fruits while apples, melon and vanilla oak tantalise the palate. Gold Medal Winner 2007
$147.95
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NEW! En Primeur High Tail Series Okanogan Chardonnay!
In Stock
From the beautiful Okanagan Valley in British Columbia, we bring you this Okanogan Chardonnay. This vivid gold wine has nose hints of pineapple, mango and apple with sweet floral honey. Pairs well with Holiday meals, or lighter fare.
$149.95
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NEW! En Primeur High Tail Series Washington Pinot Gris!
In Stock
From Washington State we bring you this fragrant Pinot Gris that has pears, apples and melon on the nose and is balanced by a crisp mouth watering acidity.
$149.95
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On Sale! Vino del Vida Pinot Grigio
In Stock
Sale! Seasonal Release Only. Italy is famous for Pinot Grigio! Pinot Grigio is a medium-bodied, lighter coloured wine with delicate floral notes. Click for more information.
$70.95 $60.31
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Premier Cru Australian Chardonnay
In Stock
This classic full-bodied varietal wine boasts a golden hue and dominant flavours of tropical fruits, peach and pear. Its clean, crisp and buttery bouquet tantalizes the palate, heavy to ship (60 lbs) but worth it!
$103.95
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Premier Cru Italian Pinot Grigio
In Stock
Exquisite balance of citrus fruit and acidity is the foundation for this ever popular Italian white wine. The bouquet reveals bright citrus and green apple aromas with honeydew tones. Balanced acidity. Heavy to ship (60 lbs) but worth it!
$101.95
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Cellar Classic Piesporter
In Stock
The village of Piesporter in Germany's Mosel region produces high quality white wines. Round, delicately dry and slightly fruity, Piesporter makes a refreshing apertif and table wine. Silver Medal Winner 2007 International Amateur Wine Maker's Competition
$98.95
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Cellar Classic Harvest Italian Pinot Grigio
In Stock
One of Italy's most sought after white wines. Medium-bodied and straw colored, it is crisp and flavorful, with tropical fruit aromas and hints of green apple, melon, and citrus. Silver Medal Winner 2007 International Amateur Wine Maker's Competition
$109.00
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Cellar Classic Bella Bianco
In Stock
Extraordinarily rich, buttery aromas and flavors are balanced by lush, tropical fruit and full oak character. A different kind of white wine. Lots of body.
$96.95
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Cellar Classic Chardonnay
In Stock
Chardonnay is the principle grape in the famous white wines of Burgundy and North America's finest whites. Clean and crisp, with rich, toasted oak flavors and a hint of fruit.
$99.95
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Cellar Classic Gewurztraminer
In Stock
Typically aromatic and rich with the character of tropical fruit, Gewurtraminer is the perfect match for spicy foods. Bronze Medal Winner! 2005 Amatuer Winemaker Contest
$99.50
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Cellar Classic German Reisling Auslese
In Stock
Medium straw in color, with aromas of citrus fruits, honey and ripe pears. Intensely flavorful, this medium bodied wine from Germany includes a proprietary Suss-Reserve Pack to sweeten and enhance the full flavors of this great white wine. A FAVORITE!
$110.00
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Cellar Classic Chardonnay/Semillon
In Stock
A delicious, buttery-textured wine with hints of honey and oak
$96.95
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Cellar Classic Sauvignon Blanc
In Stock
This white is known for its grassy, herbal aromas and green fruit character, producing fine, dry, refreshing wines.
$95.95
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Cellar Classic Johanisburg Reisling
In Stock
This is Germany's finest grape. Dry fruity and well balanced - with hints of peach and apricot - this is the ideal white wine for light summer meals and picnics. Bronze Medal Winner, 2005 Wine Maker International Wine Competition
$96.95
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Cellar Classic White (Blush) Zinfandel
In Stock
A light wine with a delicate pink hue, strawberry aroma, and soft, slightly fruity taste. Serve chilled.
$98.95
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Cru Select Sherry Style Wine Kit
In Stock
From the rich golden hue to the enchangting bouquet of burnt orange and caramel, this wine will produce a classic wine that pairs well with most foods.
$110.50
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Cellar Classic Chamblaise (Chablis)
In Stock
Formerly called Chablis, this wine is a flavorful blend of Chenin Blanc and French Colombard, this easy-drinking wine is typically light-bodied with a soft, fruity aroma. Food pairings: cold chicken, pasta salad, cracked crab, picnic sandwiches.
$96.95
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Vino Del Vida Chardonnay
In Stock
A ripe, smoth and generous classic white wine. The flavor can vary--when married with oak--from spicy, with a hint of fruit, to nutty, with a buttery complexity. Gold Medal Winner - 2005 Amateur Winemaker Contest!
$79.95
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Vino Del Vida Piesporter
In Stock
Soft, refreshing white wine that is fruity, yet slightly drier than a Liebfraumilch.
$69.95
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Vino Del Vida Johannisberg Reisling
In Stock
A medium-bodied, dry, well-balanced wine with subtle hints of peach and apricot.
$69.95
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Vino de Vida White Zinfandel - World Tour Series!
In Stock
An off-dry, light-bodied Californian-style blush that’s best served chilled to emphasize its strawberry notes and bright flavor.
$79.50
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Vino del Vida Gewurztraminer
In Stock
Aromatic, off-dry and rich, with the character of tropical fruit, medium-bodied Gewürztraminer is the perfect accompaniment to spicy foods.
$71.95
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Vino del Vida Musette (Mosel)
In Stock
An aromatic, German-style wine that is soft and spicy. This is a wine kit that that is great for those who like a little sweeteness, and fruit aroma to their wine.
$69.95
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