5/17/2010 -- what is your phone number?
Response From Homebrew Heaven: We can be reached at (425) 355-8865Our toll free order is (800) 850-2739
1/26/2008 -- I live about an hour (if traffic is good) from the address on your website. Do you have an actual store or is everything here based solely online?
Response From Homebrew Heaven: Yes, we have an actual brick-and-mortar store in Everett, WA. People actually walk in and buy stuff!Our address is:Homebrew Heaven9109 Evergreen WayEverett, WA 98204Here is a video of our shop: http://www.youtube.com/watch?v=N1a5fKvv8XIHeck, you can actually call us on the phone, too! It's 425-355-8865. A person will actually answer as long as it's business hours!
12/15/2007 -- Is the so called worldwide hop shortage going to effect the availability of the hops that are available on your site, and are your kits going to be more expensive because of the shortage?
Response From Homebrew Heaven: It already has, as far as what we have been offering. We are trying to obtain sufficient quantities, but we had to drop a few varieities. As far as our ingredient kits, we are trying to hold the line on costs. Hop prices are a relatively small part of the total cost, but malt prices have jumped in price as well. There are a few hop varieties that if we run out of THEM, we may not be able offer some kits. In short, only time will tell....
11/5/2006 -- I live in Seattle, can I come and pick up the bottles in Everett? Do you have a "brick and mortar" store?
Response From Homebrew Heaven: You sure can. It is literally made of bricks and mortar, in South Everett. Our address is:Homebrew Heaven9109 Evergreen WayEverett, WA 98204425-355-8865Hours are 10-6:30 M-F and 9:30-5 on SaturdaysHere is a video of the place:http://www.youtube.com/watch?v=N1a5fKvv8XITake a look around!
8/12/2005 -- If a recipe calls for 5 AAU's Brewer's Gold Hops and 4 AAU's Saaz Hops, how do I know how much to buy and how much to actually put in the boil?
Response From Homebrew Heaven: AAU is an abbreviation fo Alpha Acid Units. All of our hops have the actual alpha acid for that batch marked on the packaging. For example, if you need 4 AAU's of Saaz/Sterling Hops, and the package says that the actual alpha acid for that batch is 5.0, then you would use 4 divided by 5 (0.8) ounce for that hop addition. Another example: If you need 5 AAU's of Brewer's Gold, and the package is rated at 4.6%, you would need 5 divided by 4.6, or about 1.1 ounces.Both examples are based on a 5 gallon batch.All of our hops come in 1oz OR 2oz. packages, so you will need to make sure to pay attention to the package size listed when purchasing to be sure you have enough!
3/4/2005 -- do i add the same weight of pellets as leaf hops?
Response From Homebrew Heaven: Yes. Actually, if you are very very critical, you can use about 10% less pellets than leaf hops to achieve the same bitterness.
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