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5/17/2010 -- what is your phone number?
Response From Homebrew Heaven: We can be reached at (425) 355-8865
Our toll free order is (800) 850-2739
7/21/2009 -- I've gotta say, i love your site, whoever is the webmaster/designer deserves a pat on the back.
(1) If i was to just buy a 3 gallon bottle (the kind you buy at a grocery store to dispense water at home) would i have to worry about flavors from one batch carrying over to another batch?
(2) What size stopper do the one gallon jugs take? . . .
Response From Homebrew Heaven: Thank you. We work hard on our website, and it's nice to hear that it shows!
1) Probably not. As long as it's food grade, it should be good unless you decide to make pickles in it or something silly like that. We can't speak for all plastic water jugs, of course. 3 gallons isn't very big, either. With the foaming that occurs during fermentation . . .
10/22/2008 -- Will the autosiphon fit in your 6 gallon carboy? It is the same size as the recommended blow off tubing which says it is a rather tight fit.
Response From Homebrew Heaven: Yes, it will fit just fine. It is a smaller diameter than the blow off tubing (it needs to be to work properly).
8/30/2008 -- I am new to homebrewing so I need some help. I want to be able to brew enough at one time to accomodate a large group, 30-50 gallons. What equipment will I need to make this happen (brewing, storage, etc.) and how would I go about the ingredients.....all grain brewing or using the extracts? If you could suggest a good reference manual and . . .
Response From Homebrew Heaven: There are many different ways to approach this. One SINGLE batch vs multiple smaller ones, all-grain vs malt extracts, single large fermenter vs multiple smaller, cost vs low cost, bottling vs kegging etc etc.
I'll address how I would do this. Please recognize that you may have other preferences.
First off, I would prefer to serve 2 . . .
5/9/2008 -- Would I be able to switch the racking from the delux kit for an auto siphon. Would this be a worth while investment? Is an auto siphon better? Thank you
Response From Homebrew Heaven: Certainly. When you order, just make note that you want this changed for your kit. Simply make note of it in the "Customer Comments" section at checkout. There will be a difference in price, of course.
We like the auto siphon, but not everyone does. Is it better? I would say no, it's just more convenient. Convenience is worth it to some . . .
1/30/2008 -- Hi there. I bought an auto-siphon from a local Liquor Barn, but they do not have any hoses that don't come in a kit. It looks exactly like yours but in the instructions it says to use a 7/16" x 9/16" siphon hose whereas you are saying to use 5/16". I am confused!
Thanks,
Dave
Response From Homebrew Heaven: We can't say for sure what product you have, but we actually have TWO sizes for that product, standard and XL.
Our large size (XL) actually takes a 1/2" (8/16") ID siphon hose. It sounds like you may have that model.
Here is a link to the hose for our XL model:
http://store.homebrewheaven.com/Product1310
1/26/2008 -- I live about an hour (if traffic is good) from the address on your website. Do you have an actual store or is everything here based solely online?
Response From Homebrew Heaven: Yes, we have an actual brick-and-mortar store in Everett, WA. People actually walk in and buy stuff!
Our address is:
Homebrew Heaven
9109 Evergreen Way
Everett, WA 98204
Here is a video of our shop:
http://www.youtube.com/watch?v=N1a5fKvv8XI
Heck, you can actually call us on the phone, too! It's 425-355-8865. A person will . . .
6/20/2007 -- Hi, not a question, a suggestion for your users. I just started brewing beer and found I had several long things I needed to sanitize. Notably I have a beer thief (used for sampling specific gravity) and an auto-siphon and hose assembly. I couldn't find anything deep enough to submerge either of these items even halfway, so I made two containers . . .
Response From Homebrew Heaven: Nice suggestion!
Thanks
4/14/2007 -- I have the 5/16" Auto-Siphon with hose. My question is when i use it i don't get a very good seal and air gets into the wine, or it stops the siphon altogether. Is there a way to seal it safely(ie. without breaking the glass on the auto-siphon).
Response From Homebrew Heaven: Are you sure you are using the right size hose? You need a 5/16" id hose to fit tightly onto the top of the cane. Is that where the air is getting in? If so, you can also try "pinching" the hose where it connects to the racking cane to remove any air bubbles.
11/5/2006 -- And how much ID tubing would I need to go with the auto syphon? Thanks again
Response From Homebrew Heaven: Again, it depends on how you use it. The tubing needs to connect to the top of the auto-siphon, and give yourself enough length so that when you DO siphon, the other end goes all the way into the bottom of your fermenter wherever you normally place it. This minimizes splashing. For most people, they place their primary fermenter on a table . . .
11/5/2006 -- Would you recommend the 5/16" or the 1/2"?
Response From Homebrew Heaven: For most people, the 5/16" is just fine. It provides a decent flow rate, and minimizes splashing and sucking up sediment from the bottom.
For others, particularly those making large volumes (over 10 gallons or so) the 1/2" is a better choice.
6/9/2006 -- After using this autosiphon, I will never brew without one. Why don't you include this in your equipment kits?
Response From Homebrew Heaven: It's a handy item, alright. It's a good idea. Pricing of the kits is a factor, of course. Most people starting out look at cost, and don't know the merits of an autosiphon. Maybe next time we revise our kits, we'll include it in the DeLux or Super DeLux version.
4/3/2006 -- I just bought the 1/2 auto siphon. What size tubbing do I need to get it to fit on the auto siphon? Thanks
Response From Homebrew Heaven: You need the 1/2" ID tubing.
1/18/2006 -- How wide is the auto-siphon?
Response From Homebrew Heaven: It is 1" in diameter along the body of the auto-siphon.
12/28/2005 -- Anyway to get a 3/8" siphon hose to fit?
Response From Homebrew Heaven: It will fit, but rather loosely. 5/16" ID is a better (tighter) fit.
12/8/2005 -- I am new to wine making and one of the most frustrating problems is racking it. I started with gallon jugs and that wasn't too bad, but I have moved up to using a 6 gallon carboy, and my hand pump system with a tee is not working very well, and it takes quite a while to siphon. My question is which method works the best from your experience? . . .
Response From Homebrew Heaven: That sounds like an AWFUL system. You need this product, the Auto-Sipon. Here is a link to it:
http://www.nexternal.com/hombre/Product136
This is a HUGE improvement over what you are doing. Also get about 4 feet of 5/16" ID tubing, and a Bottle Filler:
http://www.nexternal.com/hombre/Product88
and
http://www.nexternal.com/hombre . . .
5/1/2005 -- When I make wine I always start with one extra gallon in the primary ferementer so that I have extra wine from the same batch to top off with when racking. After racking from the primary fermenter there is never a full gallon of a good wine left over. So I started using standard 750 ml wine bottles with #2 drilled stoppers with air locks to . . .
Response From Homebrew Heaven: The Super Siphon will fit, but it is rather large for the task. I would think the Auto-Siphon would be better.
Another option is just to buy some commercial wine or wine from a previous batch (of a similar variety), to use for topping off.
11/3/2004 -- Do you attach the auto-siphon to a racking cane, or is it one unit? If so, will it reach to the bottom of a 6.5 gal carboy? If I purchase your bottling wand, should I get the standard (5/16") auto-siphon? I only want to use one length of tubing between the two, of course. Thanks for your time!
Response From Homebrew Heaven: The Auto Siphon includes a racking can as part of the assemby.
Yes, it will reach all the way into a 6.5 gallon carboy.
I would get the standard (5/16") Auto Siphon for use with the bottle filler.
7/13/2004 -- Hello there, I am look to buy supplies to brew my first batch within the next couple of weeks but there are still a few questions I am trying to get anwsered.
First, I have read how you do not want to introduce oxygen in the wort after the yeast has been added. Does that mean I should add (pitch?) the yeast in the primary fermenter or . . .
Response From Homebrew Heaven: You should put the wort into the fermenter after cooling, and then introduce oxygen (either by shaking/foaming or by use of pure O2) and THEN add your yeast. After that point, it is important to keep it away from oxygen.
Yes, it is easy to make a blowoff tube for the primary fermenter. Just insert a length of 5/16" ID hose (it comes in . . .
6/11/2004 -- Does the auto-siphon really weigh 30 lbs., as the product description says? If that is the correct weight, I suppose that explains why this item nearly triples the cost of shipping in my shopping cart. Could this weight be an error?
Response From Homebrew Heaven: Oh my, what an error! It should have been THREE pounds shipping weight. So sorry. It has now been fixed.
No wonder we had trouble selling them! Thanks for letting us know.
10/6/2003 -- Does the auto-siphon include instructions on how to setup and use? How well does it work? I am a new home-brewer and this seems like a great gadget to have.
Response From Homebrew Heaven: It is a great gadget. Yes, there are instructions. Basically, you just pull the center section out, place into the liquid, and push down on the center section to start the flow.
9/20/2003 -- does the auto syphon come with everything needed to syphon? hose,etc.?
Response From Homebrew Heaven: No, you will need some hose (vinyl tubing) to connect the auto siphon.
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